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Essential FAQs

Frequently Asked Questions.

What version of Windows 10 OS comes pre-installed on MINIX NEO G41V-4?

MINIX NEO G41V-4 comes pre-installed with Windows 10 Pro Edition.

Is it possible to install Windows 7 OS on MINIX NEO G41V-4?

No, MINIX NEO G41V-4 only supports variations of Windows 10 OS.

Is it possible to increase the internal memory of MINIX NEO G41V-4?

No, it is not possible to increase the internal memory of MINIX NEO G41V-4.

MINIX NEO G41V-4 comes pre-installed with 4GB DDR4 RAM. The RAM is fixed, it cannot be changed or upgraded.

Is it possible to increase the internal storage of MINIX NEO G41V-4?

Yes, it is possible to increase the internal storage of MINIX NEO G41V-4.

MINIX NEO G41V-4 comes pre-installed with 64GB eMMC. It also includes 1 x 2280 M.2 slot (SATA 6.0Gbps) that supports up to 512GB.

What is the maximum micro SD card capacity supported by MINIX NEO G41V-4?

MINIX NEO G41V-4 supports micro SD cards up to 256GB capacity. We tested using a Samsung EVO 256GB micro SD card.

What version of Windows 10 OS comes pre-installed on MINIX NEO J50C-4 Plus?

MINIX NEO J50C-4 Plus comes pre-installed with Windows 10 Pro Edition.

Is it possible to install Windows 7 OS on MINIX NEO J50C-4 Plus?

No, MINIX NEO J50C-4 Plus only supports variations of Windows 10 OS.

Is it possible to increase the internal storage of MINIX NEO J50C-4 Plus?

Yes, it is possible to increase the internal storage of MINIX NEO J50C-4 Plus.

MINIX NEO J50C-4 Plus comes pre-installed with 240GB M.2 SATA SSD. The 1 x 2280 M.2 slot (SATA 6.0Gbps) that supports up to 512GB.

Is it possible to increase the internal memory of MINIX NEO J50C-4 Plus?

Yes, it is possible to increase the internal memory of MINIX NEO J50C-4 Plus.

MINIX NEO J50C-4 Plus has 2 x SODIMM slot, dual channel support. One of the slots is fitted with 4GB DDR4 RAM, while the other slot is empty. Each slot supports up to 8GB, total 16GB.

How many displays can be simultaneously connected to MINIX NEO J50C-4 Plus?

It is possible to connect up to three displays to MINIX NEO J50C-4 Plus via the HDMI, Mini DisplayPort and USB-C ports.

The HDMI port supports up to 4K @ 60Hz.

The Mini DisplayPort supports up to 4K @ 60Hz.

The USB-C port supports up to 4K @ 60Hz.

What version of Windows 10 OS comes pre-installed on MINIX NEO N42C-4 Plus?

MINIX NEO N42C-4 Plus comes pre-installed with Windows 10 Pro Edition.

Is it possible to install Windows 7 OS on MINIX NEO N42C-4 Plus?

No, MINIX NEO N42C-4 Plus only supports variations of Windows 10 OS.

Is it possible to increase the internal storage of MINIX NEO N42C-4 Plus?

Yes, it is possible to increase the internal storage of MINIX NEO N42C-4 Plus.

MINIX NEO N42C-4 Plus comes pre-installed with 64GB eMMC. It also includes 1 x 2280 M.2 slot (SATA 6.0Gbps) that supports up to 512GB.

Is it possible to increase the internal memory of MINIX NEO N42C-4 Plus?

Yes, it is possible to increase the internal memory of MINIX NEO N42C-4 Plus.

MINIX NEO N42C-4 Plus has 2 x SODIMM slot, dual channel support. One of the slots is fitted with 4GB DDR3L RAM, while the other slot is empty. Each slot supports up to 8GB, total 16GB.

How many displays can be simultaneously connected to MINIX NEO N42C-4?

It is possible to connect up to three displays to MINIX NEO N42C-4 via the HDMI, Mini DisplayPort and USB-C ports.

The HDMI port supports up to 4K @ 30Hz.

The Mini DisplayPort supports up to 4K @ 60Hz.

The USB-C port supports up to 4K @ 60Hz.

What version of Windows 10 OS comes pre-installed on MINIX NEO Z83-4 Plus?

MINIX NEO Z83-4 Plus comes pre-installed with Windows 10 Pro Edition.

Is it possible to install Windows 7 OS on MINIX NEO Z83-4 Plus?

No, MINIX NEO Z83-4 Plus only supports variations of Windows 10 OS.

Is it possible to increase the internal memory of MINIX NEO Z83-4 Plus?

No, it is not possible to increase the internal memory of MINIX NEO Z83-4 Plus.

MINIX NEO Z83-4 Plus comes pre-installed with 4GB DDR3L RAM. Both the RAM and eMMC storage are fixed, neither can be changed or upgraded.

Is it possible to increase the internal storage of MINIX NEO Z83-4 Plus?

No, it is not possible to increase the internal storage of MINIX NEO Z83-4 Plus.

MINIX NEO Z83-4 Plus comes pre-installed with 64GB eMMC. We recommend using an external HDD or micro SD card to increase the total storage capacity.

What is the maximum micro SD card capacity supported by MINIX NEO Z83-4 Plus?

MINIX NEO Z83-4 Plus supports micro SD cards up to 256GB capacity. We tested using a Samsung EVO 256GB micro SD card.

How to check the firmware version on MINIX NEO U22-XJ?

Go to ‘Settings’ > ‘Device’ > ‘About’ > ‘Build’

What is the latest Android version available for MINIX NEO U22-XJ?

MINIX NEO U22-XJ‘s latest firmware is based off Android Pie 9.0 OS.

What is the maximum micro SD card capacity supported by MINIX NEO U22-XJ?

MINIX NEO U22-XJ supports micro SD cards up to 256GB capacity. We tested using a Samsung EVO 256GB micro SD card.

How to check the firmware version on MINIX NEO U9-H?

Go to ‘Settings’ > ‘Device’ > ‘About’ > ‘Build’

What is the latest Android version available for MINIX NEO U9-H?

MINIX NEO U9-H‘s latest firmware is based off Android Marshmallow 6.0.1 OS.

What is the maximum micro SD card capacity supported by MINIX NEO U9-H?

MINIX NEO U9-H supports micro SD cards up to 256GB capacity. We tested using a Samsung EVO 256GB micro SD card.

What is the latest Android version available for MINIX NEO X39?

MINIX NEO X39‘s latest firmware is based off Android Nougat 7.1.2 OS.

What is the maximum micro SD card capacity supported by MINIX NEO X39?

MINIX NEO X39 supports micro SD cards up to 256GB capacity. We tested using a Samsung EVO 256GB micro SD card.

Is MINIX NEO T5 Google certified?

Yes, MINIX NEO T5 is Google certified.

Does MINIX NEO T5 come pre-installed with Android™ OS or Android TV™ OS?

MINIX NEO T5 comes pre-installed with Android TV™ OS.

What is the latest Android TV™ version available for MINIX NEO T5?

MINIX NEO T5‘s latest firmware is based off Android TV™ 9.0 Pie.

What is the maximum micro SD card capacity supported by MINIX NEO T5?

MINIX NEO T5 supports micro SD cards up to 256GB capacity. We tested using a Samsung EVO 256GB micro SD card.

Are MINIX NEO A2 Lite and NEO A3 compatible with all Android™ devices?

No, MINIX NEO A2 Lite and NEO A3 are not compatible with all Android™ devices.

We only guarantee full compatibility with our range of MINIX Media Hubs for Android™.

Are MINIX NEO A2 Lite and NEO A3 compatible with Windows devices?

No, MINIX NEO A2 Lite and NEO A3 are not compatible with Windows devices.

We only guarantee full compatibility with our range of MINIX Media Hubs for Android™.

How are MINIX NEO A2 Lite and NEO A3 operated?

MINIX NEO A2 Lite and NEO A3 are operated via 2.4GHz except the power button, which is operated via Infrared. The included USB receiver must be connected to one of the USB ports on your MINIX Media Hub for Android™.

What batteries do MINIX NEO A2 Lite and NEO A3 require?

MINIX NEO A2 Lite and NEO A3 require 2 x AAA batteries (not included).

What is the total maximum power output of MINIX NEO P2?

100W

How many USB ports does MINIX NEO P2 have?

2 x USB-C and 2 x USB-A

What are the specifications of each of the USB-C ports?

100W Power Delivery 3.0, 5~15V/3A, 20V/5A

What are the specifications of each of the USB-A ports?

5/10/12W, 18W Quick Charge 3.0, 5V/3A, 9V/2A, 12V/1.5A

What is the power input requirement of MINIX NEO P2?

AC 100-240V 50/60Hz 2.4A

Does MINIX NEO P2 offer worldwide compatibility?

MINIX NEO P2 is compatible with the following plug types, offering near worldwide compatibility:

Type A (US)

Type C (EU)

Type G (UK)

What is the maximum read and write speed of the built-in SSD storage?

NEO SG4’s 480GB SSD storage supports up to 400MB/s read and write speed*.

NEO SG9’s 960GB SSD storage supports up to 400MB/s read and write speed*.

*Based on internal testing; performance may vary depending on MacBook model, OS and application. 1MB = 1,000,000 bytes.

Is it possible to change/replace the built-in SSD storage?

The built-in SSD storage is non-removable, the SSD cannot be replaced/changed. This is due to the need to tightly control the power and thermal management of the hub, to ensure all ports and the SSD constantly receive sufficient power to function correctly. There are too many variables/differences between SSD brands and models that may affect the performance otherwise.

What is the maximum display output of MINIX NEO Storage Plus?

MINIX NEO Storage Plus supports display output up to 4K @ 60Hz via the HDMI port.

What are the USB power output limits of MINIX NEO Storage Plus?

The total USB output is limited to 5V/1A max. when an external power supply is not connected.

The total USB output is limited to 5V/2A max. when an external power supply is connected.

When using a USB 3.0 device, the output power will be 5V/900mA max.

Charging current is limited to 5V/500mA max.

Does MINIX NEO Storage Plus support Apple SuperDrive?

No, MINIX NEO Storage Plus does not support Apple SuperDrive.

The power input requirements of Apple SuperDrive exceed the USB power output limits of the adapter.

What is the operating temperature of MINIX NEO Storage Plus?

The standard operating temperature of MINIX NEO Storage Plus ranges between 40-50°C (104-122F).

Does MINIX NEO Storage Plus require manual driver installation?

No, MINIX NEO Storage Plus’s plug-and-play design means the storage hub connects seamless to your USB-C equipped device with no driver installation required.

Does MINIX NEO Storage Plus offer universal compatibility?

MINIX NEO Storage Plus offers universal compatibility; supporting macOS, iPadOS and Windows 10 OS.

What is the maximum read and write speed of the built-in SSD storage?

NEO SD4’s 480GB SSD storage supports up to 400MB/s read and write speed*.

NEO SD9’s 960GB SSD storage supports up to 400MB/s read and write speed*.

*Based on internal testing; performance may vary depending on MacBook model, OS and application. 1MB = 1,000,000 bytes.

Is it possible to change/replace the built-in SSD storage?

The built-in SSD storage is non-removable, the SSD cannot be replaced/changed. This is due to the need to tightly control the power and thermal management of the hub, to ensure all ports and the SSD constantly receive sufficient power to function correctly. There are too many variables/differences between SSD brands and models that may affect the performance otherwise.

What is the maximum display output of MINIX NEO Storage Pro?

MINIX NEO Storage Pro includes HDMI [4K @ 60Hz] and Thunderbolt 3 [5K @ 60Hz] and supports simultaneous dual display output (both mirror and extend mode).

What are the USB power output limits of MINIX NEO Storage Pro?

The USB output is limited to 5V/1A max. when an external power supply is not connected.

The USB output is limited to 5V/2A max. when an external power supply is connected.

When using a USB 3.0 device, the output power will be 5V/900mA max.

Charging current is limited to 5V/500mA max.

Does MINIX NEO Storage Pro support Apple SuperDrive?

No, MINIX NEO Storage Pro does not support Apple SuperDrive.

The power input requirements of Apple SuperDrive exceed the USB power output limits of the adapter.

What is the operating temperature of MINIX NEO Storage Pro?

The standard operating temperature of MINIX NEO Storage Pro ranges between 40-50°C (104-122F).

Does MINIX NEO Storage Pro require manual driver installation?

No, MINIX NEO Storage Pro’s plug-and-play design means the storage hub connects seamless to your Apple MacBook Air and Apple MacBook Pro.

Which Apple MacBook Air and Apple MacBook Pro models are compatible with MINIX NEO Storage Pro?

MINIX NEO Storage Pro is only compatible with the following models:

Apple MacBook Air 13" (2018, 2019, 2020)

Apple MacBook Pro 13" (2016, 2017, 2018, 2019)

Apple MacBook Pro 15" (2016, 2017, 2018)

Apple MacBook Pro 16" (2019)

What is the maximum read and write speed of the built-in SSD storage?

NEO S1’s 120GB SSD storage supports up to 350MB/s read and write speed*.

NEO S2’s 240GB SSD storage supports up to 400MB/s read and write speed*.

NEO S4’s 480GB SSD storage supports up to 400MB/s read and write speed*.

*Based on internal testing; performance may vary depending on MacBook model, OS and application. 1MB = 1,000,000 bytes.

Is it possible to change/replace the built-in SSD storage?

The built-in SSD storage is non-removable, the SSD cannot be replaced/changed. This is due to the need to tightly control the power and thermal management of the hub, to ensure all ports and the SSD constantly receive sufficient power to function correctly. There are too many variables/differences between SSD brands and models that may affect the performance otherwise.

What is the maximum display output of MINIX NEO Storage?

MINIX NEO Storage supports display output up to 4K @ 30Hz via the HDMI port.

What are the USB power output limits of MINIX NEO Storage?

The total USB output is limited to 5V/1A max. when an external power supply is not connected.

The total USB output is limited to 5V/2A max. when an external power supply is connected.

When using a USB 3.0 device, the output power will be 5V/900mA max.

Charging current is limited to 5V/500mA max.

Does MINIX NEO Storage support Apple SuperDrive?

No, MINIX NEO Storage does not support Apple SuperDrive.

The power input requirements of Apple SuperDrive exceed the USB power output limits of the adapter.

What is the operating temperature of MINIX NEO Storage?

The standard operating temperature of MINIX NEO Storage ranges between 40-50°C (104-122F).

Does MINIX NEO Storage require manual driver installation?

No, MINIX NEO Storage’s plug-and-play design means the storage hub connects seamless to your USB-C equipped device with no driver installation required.

Which Apple MacBook models are compatible with MINIX NEO Storage?

MINIX NEO Storage is only compatible with the following models:

Apple MacBook 12" (2015, 2016, 2017)

Apple MacBook Air 13" (2018, 2019, 2020)

Apple MacBook Pro 13" (2016, 2017, 2018, 2019)

Apple MacBook Pro 15" (2016, 2017, 2018)

Apple MacBook Pro 16" (2019)

What is the maximum display output of MINIX NEO C-HA?

MINIX NEO C-HA supports display output up to 4K @ 60Hz (3840 x 2160).

Does MINIX NEO C-HA offer universal compatibility?

Yes, MINIX NEO C-HA is fully compatible with Windows, Chrome, Mac and iPad OS.

Is MINIX NEO C-HA compatible with iPad Pro?

Yes, MINIX NEO C-HA is fully compatible with Apple iPad Pro 11" (2018, 2020) and Apple iPad Pro 12.9" (2018, 2020).

What are the USB power output limits of MINIX NEO C-D Pro?

The total USB output is limited to 5V/3A max.

When using a USB 3.0 device, the output power will be 5V/900mA max.

Charging current is limited to 5V/500mA max.

Does MINIX NEO C-D Pro support Apple SuperDrive?

No, MINIX NEO C-D Pro does not support Apple SuperDrive.

The power input requirements of Apple SuperDrive exceed the USB power output limits of the adapter.

What is the maximum display output of MINIX NEO C-D Pro?

MINIX NEO C-D Pro supports display output up to 4K @ 60Hz via the HDMI port.

What is the operating temperature of MINIX NEO C-D Pro?

The standard operating temperature of MINIX NEO C-D Pro ranges between 40-50°C (104-122F).

What are the USB power output limits of MINIX NEO C-D?

The total USB output is limited to 5V/3A max.

When using a USB 3.0 device, the output power will be 5V/900mA max.

Charging current is limited to 5V/500mA max.

Does MINIX NEO C-D support Apple SuperDrive?

No, MINIX NEO C-D does not support Apple SuperDrive.

The power input requirements of Apple SuperDrive exceed the USB power output limits of the adapter.

What is the maximum display output of MINIX NEO C-D?

MINIX NEO C-D supports display output up to 5K @ 60Hz or two 4K @ 60Hz via the Thunderbolt 3 port, and 4K @ 30Hz via the HDMI port.

What is the operating temperature of MINIX NEO C-D?

The standard operating temperature of MINIX NEO C-D ranges between 40-50°C (104-122F).

What are the USB power output limits of MINIX NEO C Plus?

The total USB output is limited to 5V/1A max. when an external power supply is not connected.

The total USB output is limited to 5V/2A max. when an external power supply is connected.

When using a USB 3.0 device, the output power will be 5V/900mA max.

Charging current is limited to 5V/500mA max.

Does MINIX NEO C Plus support Apple SuperDrive?

No, NEO C Plus does not support Apple SuperDrive.The power input requirements of Apple SuperDrive exceed the USB power output limits of the adapter.

What is the maximum display output of MINIX NEO C Plus?

NEO C Plus supports display output up to 4K @ 30Hz (3840 x 2160).

What is the operating temperature of MINIX NEO C Plus?

The standard operating temperature of NEO C Plus ranges between 40-50°C (104-122F).

What is the maximum display output of MINIX NEO C-G?

MINIX NEO C-G supports display output up to 4K @ 60Hz (3840 x 2160).

What are the USB power output limits of MINIX NEO C-G?

The total USB output is limited to 5V/1A max. when an external power supply is not connected.

The total USB output is limited to 5V/2A max. when an external power supply is connected.

When using a USB 3.0 device, the output power will be 5V/900mA max.

Charging current is limited to 5V/500mA max.

Does MINIX NEO C-G support Apple SuperDrive?

No, MINIX NEO C-G does not support Apple SuperDrive.

The power input requirements of Apple SuperDrive exceed the USB power output limits of the adapter.

What is the operating temperature of MINIX NEO C-G?

The standard operating temperature of MINIX NEO C-G ranges between 40-50°C (104-122F).

Does MINIX NEO C-G require manual driver installation?

No, MINIX NEO C-G’s plug-and-play design means the adapter connects seamless to your USB-C equipped device with no driver installation required.

Does MINIX NEO C-G offer universal compatibility?

MINIX NEO C-G offers universal compatibility; supporting macOS, iPadOS and Windows 10 OS.

What are the USB power output limits of MINIX NEO C Mini?

The total USB output is limited to 5V/1A max. when an external power supply is not connected.

The total USB output is limited to 5V/2A max. when an external power supply is connected.

When using a USB 3.0 device, the output power will be 5V/900mA max.

Charging current is limited to 5V/500mA max.

Does MINIX NEO C Mini support Apple SuperDrive?

No, MINIX NEO C Mini does not support Apple SuperDrive.

The power input requirements of Apple SuperDrive exceed the USB power output limits of the adapter.

What is the maximum display output of MINIX NEO C Mini?

MINIX NEO C Mini supports display output up to 4K @ 30Hz (3840 x 2160).

What is the operating temperature of MINIX NEO C Mini?

The standard operating temperature of MINIX NEO C Mini ranges between 40-50°C (104-122F).

What are the USB power output limits of MINIX NEO C-UH?

When using a USB 3.0 device, the output power is limited to 5V/900mA max.

When using a USB 2.0 device, the output power is limited to 5V/500mA max.

What is the maximum display output of MINIX NEO C-UH?

MINIX NEO C-UH supports display output up to 4K @ 30Hz (3840 x 2160).

Does MINIX NEO C-UH require manual driver installation?

No, MINIX NEO C-UH’s plug-and-play design means the adapter connects seamless to your USB-C equipped device with no driver installation required.

Does MINIX NEO C-UH offer universal compatibility?

Yes, MINIX NEO C-UH is fully compatible with Windows, Mac and Chrome OS.

What are the USB power output limits of MINIX NEO C-UE?

When using a USB 3.0 device, the output power is limited to 5V/900mA max.

When using a USB 2.0 device, the output power is limited to 5V/500mA max.

Does MINIX NEO C-UE require manual driver installation?

No, MINIX NEO C-UE’s plug-and-play design means the adapter connects seamless to your USB-C equipped device with no driver installation required.

Does MINIX NEO C-UE offer universal compatibility?

Yes, MINIX NEO C-UE is fully compatible with Windows, Mac and Chrome OS.

What is the maximum display output of MINIX NEO C-4K?

MINIX NEO C-4K supports display output up to 4K @ 60Hz (3840 x 2160).

Will MINIX NEO C-4K work with my Full 1080p HD monitor?

Yes, MINIX NEO C-4K is backwards compatible with 720p HD and Full 1080p HD resolutions.

Does MINIX NEO C-4K offer universal compatibility?

Yes, MINIX NEO C-4K is fully compatible with Windows, Mac and Chrome OS.

What is the maximum display output of MINIX NEO C-HD?

MINIX NEO C-HD supports display output up to 4K @ 60Hz (3840 x 2160).

Does MINIX NEO C-HD offer universal compatibility?

Yes, MINIX NEO C-HD is fully compatible with Windows, Mac and Chrome OS.

Will MINIX NEO C-HD work with my Full 1080p HD monitor?

Yes, MINIX NEO C-HD is backwards compatible with 720p HD and Full 1080p HD resolutions.

Does MINIX NEO C-E require manual driver installation?

No, MINIX NEO C-E’s plug-and-play design means the adapter connects seamless to your USB-C equipped device with no driver installation required.

Does MINIX NEO C-E offer universal compatibility?

Yes, MINIX NEO C-E is fully compatible with Windows, Mac and Chrome OS.

What is the maximum display output of MINIX NEO C-MUC?

MINIX NEO C-MUC supports display output up to 4K @ 60Hz (3840 x 2160).

What is the maximum power output of MINIX NEO C-MUC?

MINIX NEO C-MUC supports power output up to 4.5A.

What is the maximum data transfer speed of MINIX NEO C-MUC?

MINIX NEO C-MUC supports data transfer speeds up to 10Gbps.

Does MINIX NEO C-MUC offer universal compatibility?

Yes, MINIX NEO C-MUC is fully compatible with Windows, Mac and Chrome OS.

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