Select a Language

Essential FAQs

Frequently Asked Questions.

What version of Windows 10 OS comes pre-installed on MINIX NEO N42C-4?

MINIX NEO N42C-4 comes pre-installed with Windows 10 Pro Edition.

Is it possible to install Windows 7 OS on MINIX NEO N42C-4?

No, MINIX NEO N42C-4 only supports variations of Windows 10 OS.

Is it possible to increase the internal storage of MINIX NEO N42C-4?

Yes, it is possible to increase the internal storage of MINIX NEO N42C-4.

MINIX NEO N42C-4 comes pre-installed with 32GB eMMC. It also includes 1 x 2280 M.2 slot (SATA 6.0Gbps) that supports up to 512GB.

Is it possible to increase the internal memory of MINIX NEO N42C-4?

Yes, it is possible to increase the internal memory of MINIX NEO N42C-4.

MINIX NEO N42C-4 has 2 x SODIMM slot, dual channel support. One of the slots is fitted with 4GB DDR3L RAM, while the other slot is empty. Each slot supports up to 8GB, total 16GB.

How many displays can be simultaneously connected to MINIX NEO N42C-4?

It is possible to connect up to three displays to MINIX NEO N42C-4 via the HDMI, Mini DisplayPort and USB-C ports.

The HDMI port supports up to 4K @ 30Hz.

The Mini DisplayPort supports up to 4K @ 60Hz.

The USB-C port supports up to 4K @ 60Hz.

What version of Windows 10 OS comes pre-installed on MINIX NEO Z83-4 Pro?

MINIX NEO Z83-4 Pro comes pre-installed with Windows 10 Pro Edition.

Is it possible to install Windows 7 OS on MINIX NEO Z83-4 Pro?

No, MINIX NEO Z83-4 Pro only supports variations of Windows 10 OS.

Is it possible to increase the internal memory of MINIX NEO Z83-4 Pro?

No, it is not possible to increase the internal memory of MINIX NEO Z83-4 Pro.

MINIX NEO Z83-4 Pro comes pre-installed with 4GB DDR3L RAM. Both the RAM and eMMC storage are fixed, neither can be changed or upgraded.

Is it possible to increase the internal storage of MINIX NEO Z83-4 Pro?

No, it is not possible to increase the internal storage of MINIX NEO Z83-4 Pro.

MINIX NEO Z83-4 Pro comes pre-installed with 32GB eMMC. We recommend using an external HDD or micro SD card to increase the total storage capacity.

What is the maximum micro SD card capacity supported by MINIX NEO Z83-4 Pro?

MINIX NEO Z83-4 Pro supports micro SD cards up to 256GB capacity. We tested using a Samsung EVO 256GB micro SD card.

What version of Windows 10 OS comes pre-installed on MINIX NEO Z83-4?

MINIX NEO Z83-4 comes pre-installed with Windows 10 Home Edition.

Is it possible to install Windows 7 OS on MINIX NEO Z83-4?

No, MINIX NEO Z83-4 only supports variations of Windows 10 OS.

Is it possible to increase the internal memory of MINIX NEO Z83-4?

No, it is not possible to increase the internal memory of MINIX NEO Z83-4.

MINIX NEO Z83-4 comes pre-installed with 4GB DDR3L RAM. Both the RAM and eMMC storage are fixed, neither can be changed or upgraded.

Is it possible to increase the internal storage of MINIX NEO Z83-4?

No, it is not possible to increase the internal storage of MINIX NEO Z83-4.

MINIX NEO Z83-4 comes pre-installed with 32GB eMMC. We recommend using an external HDD or micro SD card to increase the total storage capacity.

What is the maximum micro SD card capacity supported by MINIX NEO Z83-4?

MINIX NEO Z83-4 supports micro SD cards up to 256GB capacity. We tested using a Samsung EVO 256GB micro SD card.

How to check the firmware version on MINIX NEO U9-H?

Go to ‘Settings’ > ‘Device’ > ‘About’ > ‘Build’

What is the latest Android version available for MINIX NEO U9-H?

MINIX NEO U9-H‘s latest firmware is based off Android Marshmallow 6.0.1 OS.

What is the maximum micro SD card capacity supported by MINIX NEO U9-H?

MINIX NEO U9-H supports micro SD cards up to 256GB capacity. We tested using a Samsung EVO 256GB micro SD card.

How to check the firmware version on MINIX NEO U1?

Go to ‘Settings’ > ‘Device’ > ‘About’ > ‘Build’

What is the latest Android version available for MINIX NEO U1?

MINIX NEO U1‘s latest firmware is based off Android Lollipop 5.1.1 OS.

What is the maximum micro SD card capacity supported by MINIX NEO U1?

MINIX NEO U1 supports micro SD cards up to 256GB capacity. We tested using a Samsung EVO 256GB micro SD card.

Are MINIX NEO A2 Lite and NEO A3 compatible with all Android devices?

No, MINIX NEO A2 Lite and NEO A3 are not compatible with all Android devices.

We only guarantee full compatibility with our range of MINIX Media Hubs for Android.

Are MINIX NEO A2 Lite and NEO A3 compatible with Windows devices?

No, MINIX NEO A2 Lite and NEO A3 are not compatible with Windows devices.

We only guarantee full compatibility with our range of MINIX Media Hubs for Android.

How are MINIX NEO A2 Lite and NEO A3 operated?

MINIX NEO A2 Lite and NEO A3 are operated via 2.4GHz except the power button, which is operated via Infrared. The included USB receiver must be connected to one of the USB ports on your MINIX Media Hub for Android.

What batteries do MINIX NEO A2 Lite and NEO A3 require?

MINIX NEO A2 Lite and NEO A3 require 2 x AAA batteries (not included).

What are the USB power output limits of MINIX NEO C-D?

The total USB output is limited to 5V/3A max.

When using a USB 3.0 device, the output power will be 5V/900mA max.

Charging current is limited to 5V/500mA max.

Does MINIX NEO C-D support Apple SuperDrive?

No, MINIX NEO C-D does not support Apple SuperDrive.

The power input requirements of Apple SuperDrive exceed the USB power output limits of the adapter.

What is the maximum display output of MINIX NEO C-D?

MINIX NEO C-D supports display output up to 5K @ 60Hz or two 4K @ 60Hz via the Thunderbolt 3 port, and 4K @ 30Hz via the HDMI port.

What is the operating temperature of MINIX NEO C-D?

The standard operating temperature of MINIX NEO C-D ranges between 40-50°C (104-122F).

What are the USB power output limits of MINIX NEO C-X?

The total USB output is limited to 5V/1A max. when an external power supply is not connected.

The total USB output is limited to 5V/2A max. when an external power supply is connected.

When using a USB 3.0 device, the output power will be 5V/900mA max.

Charging current is limited to 5V/500mA max.

Does MINIX NEO C-X support Apple SuperDrive?

No, MINIX NEO C-X does not support Apple SuperDrive.

The power input requirements of Apple SuperDrive exceed the USB power output limits of the adapter.

What is the maximum display output of MINIX NEO C-X?

MINIX NEO C-X supports display output up to 4K @ 30Hz (3840 x 2160).

What is the operating temperature of MINIX NEO C-X?

The standard operating temperature of MINIX NEO C-X ranges between 40-50°C (104-122F).

What are the USB power output limits of MINIX NEO C Mini?

The total USB output is limited to 5V/1A max. when an external power supply is not connected.

The total USB output is limited to 5V/2A max. when an external power supply is connected.

When using a USB 3.0 device, the output power will be 5V/900mA max.

Charging current is limited to 5V/500mA max.

Does MINIX NEO C Mini support Apple SuperDrive?

No, MINIX NEO C Mini does not support Apple SuperDrive.

The power input requirements of Apple SuperDrive exceed the USB power output limits of the adapter.

What is the maximum display output of MINIX NEO C Mini?

MINIX NEO C Mini supports display output up to 4K @ 30Hz (3840 x 2160).

What is the operating temperature of MINIX NEO C Mini?

The standard operating temperature of MINIX NEO C Mini ranges between 40-50°C (104-122F).

What are the USB power output limits of MINIX NEO C-UH?

When using a USB 3.0 device, the output power is limited to 5V/900mA max.

When using a USB 2.0 device, the output power is limited to 5V/500mA max.

What is the maximum display output of MINIX NEO C-UH?

MINIX NEO C-UH supports display output up to 4K @ 30Hz (3840 x 2160).

Does MINIX NEO C-UH require manual driver installation?

No, MINIX NEO C-UH’s plug-and-play design means the adapter connects seamless to your USB-C equipped device with no driver installation required.

Does MINIX NEO C-UH offer universal compatibility?

Yes, MINIX NEO C-UH is fully compatible with Windows, Mac and Chrome OS.

What are the USB power output limits of MINIX NEO C-UE?

When using a USB 3.0 device, the output power is limited to 5V/900mA max.

When using a USB 2.0 device, the output power is limited to 5V/500mA max.

What is the maximum display output of MINIX NEO C-UE?

MINIX NEO C-UE supports display output up to 4K @ 30Hz (3840 x 2160).

Does MINIX NEO C-UE require manual driver installation?

No, MINIX NEO C-UE’s plug-and-play design means the adapter connects seamless to your USB-C equipped device with no driver installation required.

Does MINIX NEO C-UE offer universal compatibility?

Yes, MINIX NEO C-UE is fully compatible with Windows, Mac and Chrome OS.

What is the maximum display output of MINIX NEO C-4K?

MINIX NEO C-4K supports display output up to 4K @ 60Hz (3840 x 2160).

Will MINIX NEO C-4K work with my Full 1080p HD monitor?

Yes, MINIX NEO C-4K is backwards compatible with 720p HD and Full 1080p HD resolutions.

Does MINIX NEO C-4K offer universal compatibility?

Yes, MINIX NEO C-4K is fully compatible with Windows, Mac and Chrome OS.

What is the maximum display output of MINIX NEO C-HD?

MINIX NEO C-HD supports display output up to 4K @ 60Hz (3840 x 2160).

Will MINIX NEO C-HD work with my Full 1080p HD monitor?

Yes, MINIX NEO C-HD is backwards compatible with 720p HD and Full 1080p HD resolutions.

Does MINIX NEO C-HD offer universal compatibility?

Yes, MINIX NEO C-HD is fully compatible with Windows, Mac and Chrome OS.

Does MINIX NEO C-E require manual driver installation?

No, MINIX NEO C-E’s plug-and-play design means the adapter connects seamless to your USB-C equipped device with no driver installation required.

Does MINIX NEO C-E offer universal compatibility?

Yes, MINIX NEO C-E is fully compatible with Windows, Mac and Chrome OS.

What is the maximum display output of MINIX NEO C-MUC?

MINIX NEO C-MUC supports display output up to 4K @ 60Hz (3840 x 2160).

What is the maximum power output of MINIX NEO C-MUC?

MINIX NEO C-MUC supports power output up to 4.5A.

What is the maximum data transfer speed of MINIX NEO C-MUC?

MINIX NEO C-MUC supports data transfer speeds up to 10Gbps.

Does MINIX NEO C-MUC offer universal compatibility?

Yes, MINIX NEO C-MUC is fully compatible with Windows, Mac and Chrome OS.

Other support options